Refund policy

RETURNS & REFUNDS

Every Deadset Society item is made to order. Because products are produced specifically for each order, we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change of mind.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of receiving your order. Include your order number and clear photos showing the issue.

If the issue is confirmed, we will arrange a replacement or refund at no additional cost to you.

SIZE & FIT

Please review the size guide on the product page before ordering. Because each garment is made to order, we cannot offer returns or exchanges when the wrong size was ordered.

If we sent you a size different from the size you ordered, contact us and we will make it right.

CANCELLATIONS & ORDER CHANGES

We begin processing orders shortly after they are placed. If you need to cancel or change an order, contact us as soon as possible. We will make every effort to accommodate your request, but once an order has entered production, it may no longer be possible to change or cancel it.

LOST PACKAGES

If your tracking information indicates that your package may have been lost in transit, contact us and we will help investigate the shipment.

REFUNDS

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

QUESTIONS OR PROBLEMS WITH AN ORDER

We want you to be happy with what you receive. If there is a problem with your order, please contact Deadset Society through the contact information provided on our website and include your order number.